Terms of service
Last updated: 3 May 2026
These Terms of Service ("Terms") govern your use of the ARTNA website and the products and services we offer. By visiting our site or making a purchase, you agree to be bound by these Terms. Please read them carefully — if you don't agree, please do not use our site or services.
ARTNA's website is hosted on Shopify Inc., which provides our e-commerce platform.
Use of Our Site
By using our site, you confirm that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependents to use the site.
You agree not to:
- Use the site for unlawful purposes — including violating any laws in your jurisdiction
- Infringe intellectual property — including copyrights, trademarks, or trade secrets
- Transmit harmful code — including viruses, malware, or destructive software
- Collect personal data improperly — from other users or our systems
- Interfere with site security — or attempt to bypass security measures
A breach of these Terms may result in immediate termination of access to our services.
Products and Pricing
Some products may be available exclusively online and in limited quantities. We make every effort to display product images and colours accurately, but cannot guarantee that your screen's display will be a perfect representation.
Product prices are subject to change without notice. We reserve the right to:
- Modify, limit, or discontinue any product at any time
- Limit sales by person, region, or jurisdiction
- Refuse service to anyone for any reason
All purchases are subject to our Return and Refund Policy.
Orders and Payment
When placing an order, you agree to provide accurate and current information. We reserve the right to refuse or cancel orders at our discretion, including orders that appear to be placed by resellers or distributors.
If we discover an error or inaccuracy in product information, pricing, or your order details, we may correct, update, or cancel the affected order at any time — even after submission.
Credit card information is always encrypted during transmission. Other content (excluding payment information) may be transferred unencrypted across networks.
Intellectual Property and User Submissions
All content on our site — including images, text, logos, designs, and product photography — is owned by ARTNA or licensed to us. You may not reproduce, copy, sell, or otherwise exploit any part of our site without our written permission.
If you send us comments, suggestions, or other submissions (whether by email, social media, or any other channel), you agree that we may use them without restriction or compensation. You also confirm that your submissions do not violate the rights of any third party.
Third-Party Tools and Links
We may provide access to third-party tools or link to external websites. These are provided "as is" and "as available", without warranty or endorsement. We are not responsible for the content, practices, or accuracy of third-party websites or tools — please review their own terms before using them.
Personal Information
Your submission of personal data through our site is governed by our Privacy Policy.
Disclaimers and Limitation of Liability
Our website, products, and services are provided "as is" and "as available", without warranties of any kind, except as required by applicable law. We do not guarantee that information on our site is accurate, complete, or up to date — content is provided for general information only.
To the maximum extent permitted by law, ARTNA shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or services.
You agree to indemnify and hold harmless ARTNA and its affiliates from any claims arising from your breach of these Terms or violation of any law.
Nothing in these Terms limits or excludes any rights you have under applicable consumer protection law that cannot be limited by contract.
EU Consumer Rights and Dispute Resolution
If you are a consumer based in the European Union, you have additional rights under EU consumer protection law that cannot be waived by these Terms. These include the 14-day right of withdrawal described in our Return and Refund Policy.
If you have a complaint that we cannot resolve directly, you may use the European Commission's Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr.
For customers in Portugal, you may also refer disputes to one of the official Alternative Dispute Resolution entities listed at https://www.consumidor.gov.pt/.
Termination
These Terms remain in effect until terminated by either party. We may terminate your access at any time if you fail to comply with these Terms. Termination does not affect any rights or obligations that arose before termination, including your statutory consumer rights.
General Provisions
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
These Terms, together with our Privacy Policy and Return and Refund Policy, constitute the entire agreement between you and ARTNA, superseding any prior agreements.
We may update these Terms at any time by posting an updated version on our website. Continued use of our site constitutes acceptance of any changes.
Governing Law
These Terms are governed by and construed in accordance with the laws of Portugal, without regard to conflict of laws principles. Subject to your mandatory consumer rights, any disputes arising from these Terms shall be subject to the jurisdiction of the courts of Portugal.
Contact
For questions about these Terms of Service, please contact us:
- Email: hello@theworldofartna.com
- Address: Quinta Da Fonte Seca, Rua Marques das Minas, Quinta do Anjo, 2950-630 Setúbal, Portugal